 |
Frequently Asked Questions
Q. We are a health food store. Do you sell wholesale?
A. As we are a retailer ourselves, we have no wholesale accounts.
Q. I am a doctor or other health professional. Do you have a professional discount?
A. No, we discount all our products but everyone receives the same discount. Please see our discount policy on the ordering and shipping page.
Q. Can you send me a catalog of your products?
A. Since we operate only on the net, we have no written catalog. The net allows us to update information more quickly and allows a greater amount of information.
Q. Do you have an affiliate program?
A. Not yet, but we are entertaining the idea.
Q. How long will it take to get my order?
A. We usually ship priority mail and it normally takes 3 to 5 days. Overseas orders may take longer.
Q. Will the post office irradiate my order and ruin it?
A. The effect of radiation on any product other than live bacteria (probiotics) is problematical, but we stamp “do not irradiate” on our packages per the postal service’s instructions.
Q. Do you do special orders?
A. Yes, we can try to find most products for you.
|
|